SHIPPING INFORMATION
At our store, we prioritize the safety and security of your purchases. All items are packaged securely to ensure they arrive in perfect condition. We are pleased to offer free shipping within the Bedford and Sackville areas.
RETURN & EXCHANGE POLICY
Are you a little nervous purchasing online? Worried the item you ordered might not meet your expectations? There is no need to worry.
We do our very best to capture & showcase each piece at their true beauty, through close-up photos and accurate descriptions of colour, materials and sizes. However, real life touch & feel can be hard to replace and we want you to love our ceramics as much as we do!
If you're not completely satisfied with your purchase, you may return it - undamaged of course - within 10 days of the package arrives at your location and exchange it for another item of equal or greater value.
We prioritize customer satisfaction and aim to make the return or exchange process as smooth as possible.
Contact us at asterandkiln@gmail.com
Thank you for shopping with us!